Shipping policy

Thank you for shopping with us. Please review our shipping policy for deliveries within Australia:

Shipping Methods & Delivery Times

  • We offer standard shipping via Auspost with an estimated delivery time of 3-7 business days after order processing.
  • Expedited shipping options are available at checkout for faster delivery.
  • Please note that delivery times may vary due to unforeseen circumstances or remote locations.

Shipping Costs

  • Standard shipping within Australia is $7.90
  • Additional charges may apply for express shipping or deliveries to remote areas.

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

Incomplete or Incorrect Address

  • Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Tracking & Notifications

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment through the carrier’s website.

Delivery Issues & Delays

  • If you experience any issues with delivery, please contact us. 
  • We are not responsible for delays caused by carrier disruptions, natural disasters, or other unforeseen events.

Delivery Acceptance

  • Please ensure someone is available to receive your order at the provided address.
  • In the absence of receipt, your parcel may be returned to the carrier or held at a local depot for pickup.

Returns & Refunds

  • Please refer to our Returns Policy for information on returns, exchanges, and refunds.